Shift supervisor reception and reservations

Full-time, Part-time, Minijob
Your tasks
  • Check-in and check-out
  • Welcoming and looking after our guests
  • Voucher management and sales
  • Processing bookings and enquiries by e-mail and telephone
  • General hotel reception administrative duties
  • Support in ensuring quality standard
  • Shared responsibility for complaints management
  • Assisting with the final checking of invoices
  • End-of-day accounts
  • Diligent management of the shift’s cash accounts
  • Restaurant bills
Requirements
  • Successful completion of a qualification in hospitality and/or experience working at reception
  • Confidence when interacting with guests
  • Independent and meticulous approach to work
  • Flexibility, friendliness, resilience, the ability to work in a team, and willingness to help

The benefits for you

  • Pleasant working environment and regular working hours
  • Highly motivated and open-minded teams across all areas of the hotel
  • Fair pay
  • Bonus payment of up to 0.5 months’ salary per year
  • Additional bonus for a low number of sick days
  • Spacious staff apartments available on request in a central location (within walking distance)
  • Staff card offering attractive discounts with our partners
  • Free mountain bike rental
  • Free use of the WaldSpa and gym
  • Training and development opportunities
Waiter serving fresh salad on white plate

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